FAQ

ESA & ClassWallet FAQs

What is an ESA?

An Education Savings Account (ESA) is a state-supervised education fund that allows eligible families to use approved funds for qualifying education products and services.

How do I use my ESA funds to buy ABCmouse products?

Sign in to your ClassWallet account using the credentials provided by your state program, select an eligible ABCmouse product, and complete the purchase through ClassWallet. Eligibility and approved-expense rules vary by state program.

Which products are available through this ClassWallet storefront?

This storefront includes digital learning subscriptions, physical learning kits, and bundles that combine digital and physical learning products. Availability and eligibility can vary by state program.

Can I use ESA funds for these products?

Products offered in this ClassWallet storefront are intended for purchase with eligible ESA funds, subject to your state program's approved-expense rules.

How many children does one ESA-funded purchase cover?

ESA and scholarship program rules require a 1-child-per-purchase limit on ESA-funded purchases, so each purchase covers 1 child profile.

When will I receive digital access?

For products that include digital access, your access code is sent by email within 5 business days after purchase. Check your inbox and spam folder. If the code does not arrive, contact Customer Care with your Purchase Order number.

How can I tell whether a product is physical, digital, or both?

Product listings identify whether the purchase is a physical product, digital-only product, or a physical + digital bundle so you can confirm the format before purchasing.